Delivery
Delivery and tracking
Shipped within 24 to 48 business hours, free delivery in France. Here is how it works.
The journey of your order
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Preparation and shipping
Your order is shipped within 24 to 48 business hours after payment confirmation.
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Delivery times and fees
Standard delivery is free in France. Generally, allow between 8 and 17 days after ordering. This timeframe is an estimate, not a guarantee. For other countries, applicable options, timeframes, and fees are displayed before checkout.
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Tracking your order
When your package is shipped, you will receive a confirmation email. It includes a tracking number when provided by the carrier.
An issue with your delivery?
Package delayed, damaged, or missing: write to us via the Contact page with your order number. We will get back to you to find a solution.
For returns, please see the Returns and refunds page.
